Refund policy

At Forever Feisty, we’re committed to delivering high-quality, funny, and stylish products that will make you smile. We take pride in the uniqueness of each item, but we understand that sometimes things don’t go as planned. Here’s everything you need to know about our Return and Refund Policy:

1. Returns

Since all our products are custom-made upon order, we unfortunately do not accept returns unless the item is defective or damaged. Please choose your sizes and designs carefully, and feel free to contact us with any questions before placing your order.

2. Refunds

We offer refunds under the following circumstances:

  • Damaged or Defective Items: If your item arrives damaged or with a printing defect, please let us know within 30 days of receiving the product.
  • Incorrect Order: If we sent you the wrong size, design, or color, please notify us within 30 days of delivery.

3. How to Request a Refund

To start a refund process, please follow these steps:

  1. Email us at [your email] with the subject line "Refund Request" and provide your order number.
  2. Attach photos of the defect or damage so we can review the issue.
  3. Once we receive your request, we will respond within 2 business days to confirm if a refund or replacement is applicable.

If approved, we’ll either:

  • Issue a full refund to your original payment method.
  • Send a replacement product free of charge.

4. Non-Refundable Situations

We cannot issue refunds or accept returns for:

  • Customer Errors: Wrong size, color, or design selected during checkout.
  • Change of Mind: Since each item is printed just for you, we cannot offer refunds for changes of heart.
  • Wear and Tear: Regular wear and tear over time is not eligible for returns.

5. Shipping Costs

Shipping costs for returns (if applicable) are covered by us if the item is damaged or defective. If you are returning an item for any other reason (which may not be eligible for a refund), you will be responsible for paying your own shipping costs.

6. Exchanges

We do not offer exchanges since all items are made to order. However, if you received the wrong size or design due to an error on our part, we will happily send you a replacement.

f you have any further questions, feel free to contact us at info@foreverfeisty.shop. Thank you for shopping with us and supporting our passion for creating products that add a little humor and style to your day!